Last updated: 7 November 2026
This policy explains how Al Qasim Gold Trading FZE ("Al Qasim", "we") collects and uses personal data when you visit alqasimgoldsuae.com or contact us. We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and our obligations under UAE anti-money-laundering law.
1. What we collect
- Details you send through our forms: your name, company, email, phone, country and the content of your enquiry, consultation request, course or newsletter request, or jewellery questionnaire.
- KYC documents you email to our compliance team, such as identity, company and ownership documents.
- Your design choices and comments if you use a private design book page.
- Website usage data from Google Analytics, only if you accept analytics cookies.
- Basic technical data (such as IP address and browser type) kept by our hosting provider for security.
2. Why we use it
- To reply to you and provide the service you ask for.
- To carry out customer due diligence (KYC) and meet our legal obligations, including anti-money-laundering and sanctions checks.
- To design, make and deliver bespoke jewellery you order.
- To send newsletters you have asked for; you can unsubscribe at any time.
- To understand how our website is used and improve it, if you have given consent.
3. Who we share it with
We do not sell personal data. We share it only with service providers that help us run our business, under confidentiality: our website host, our email and form-delivery services, and Google Analytics (with consent). Workshops and designers who help make jewellery receive the technical design only, never your name, contact details or story. We disclose data to authorities when the law requires it.
4. International transfers
Some of our service providers store data outside the UAE. Where this happens, we use providers that apply appropriate safeguards to protect it.
5. How long we keep it
We keep enquiry and order data for as long as needed to serve you and for our records. KYC and transaction records are kept for the period required by UAE anti-money-laundering law. We then delete or anonymise the data.
6. Your rights
You can ask to access, correct or delete your personal data, to restrict or object to how we use it, or to withdraw your consent, subject to our legal obligations. Write to us at info@alqasimgoldsuae.com.
7. Cookies
We use Google Analytics cookies only if you choose Accept in the cookie bar; if you choose Decline, no analytics cookies are set. We store your cookie and language choices in your browser so we do not ask again. Embedded services on some pages, such as live price charts and Google Maps, may set their own cookies under their own policies. You can clear cookies at any time in your browser settings.
8. Security
We use encrypted connections (HTTPS), limit access to personal data to the people who need it, and keep KYC documents with our compliance team only.
9. Changes
We may update this policy from time to time. The date at the top shows the latest version.
10. Contact
Al Qasim Gold Trading FZE, Dubai, United Arab Emirates. Email: info@alqasimgoldsuae.com.